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Kinitron Call Centre

The Call Centre telephony product provides everything you would expect from a call centre telephony solution. A fully customisable solution will provide high end functionality catering for the specific requirements of a call centre. With queue monitoring, call recording, and realtime call handling statistics, Kinitron can provide a platform that will meet the needs of small operations up to very large call centres with hundreds of agents.

Kinitron Call Centre Highlights

  • Multiple incoming queues
  • Fully customisable Interactive Voice Response (IVR) for each queue
  • Call monitoring
  • Call recording
  • Highly portable across multiple locations
  • Ideal for tele-sales from home locations
  • Extend customer service after hours to home-based agents
  • Reduce the number of incoming BT lines
  • Fully featured management tools
  • Huge cost reductions

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Call Centre application, Voice over IP, VoIP, Internet Telephony



Call Centre application, Voice over IP, VoIP, Internet Telephony
Kinitron Line Break